From Mission to Action: Management Series for Microfinance Institutions

by Katarzyna Pawlak; Michal Matul; Dorota Szubert

Mar 1, 2007

Quality Audit Tool for Managing Performance (QAT)

This is a management tool for MFIs. It examines management processes and internal systems and assesses the status and effectiveness of each for achieving the MFI's stated social mission. Based on this assessment, it identifies areas, along with recommended actions, in which the MFI should focus its attention so as to better align internal processes and systems with social performance and make more effective and balanced decisions.

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